False Fabricated or Induced Illness (Fii)/NAI Allegations

Case Study 1: Four apologies up to director level achieved via the complaints process for a mother after a social worker altered information from medical professionals and omitted police reports in order to falsely claim that some professionals had alleged Fii against the mother, mother and child both hold a diagnosis of Ehlers Danlos Syndrome. Case also progressed to Serious Review Meeting after information accidentally leaked into the public domain by the local authority.

Case Study 2: Mother cleared at the Royal Courts of Justice when accused of non-accidental injury (NAI) in a notable case in which mother’s composure and handling of case praised by Judge McFarlane. Ehlers Danlos Syndrome diagnosed within the family.

Case Study 3: Case from child protection to case closed in an alleged Fii case following Eos Advocacy’s presence at a child protection conference in which right of audience was granted. Effective future working relationships also secured due to a calm and cohesive approach.

Education

Case Study 1: Resolving a highly emotive situation in which a senior member of school staff had accidentally sent a derogatory email about a pupil’s mother to the mother herself following the mother seeking support for her daughter. Mother who has a long term health condition assisted to raise her wishes and feelings through to a satisfactory outcome.

Case Study 2: Employing a sensitive approach to rebuild the trust and relationship between a parent and school regarding a child with a very a complex and challenging presentation of Autism. Both school and parent now have a highly effective working relationship which in turn is generating more support for the child.

Case Study 3: Full written apology received from the Chair of Governors of a school to a parent after the headteacher, following a successful complaint about the conduct of the of the school, contacted the parent’s employer seeking to have action taken against the parent in a breach of right to private family life. Multiple GDPR breaches evident and simultaneous Subject Access Requests submitted to all parties involved evidence the school’s account of events to be questionable. Long chain of evidence of poor conduct towards the disabled parent including ignoring a request for disabled parking for 2 weeks which frustrated access to the school for the parent who has Ehlers Danlos Syndrome. Case ongoing.

Employment

Case Study 1: Reducing of a formal written warning to a verbal warning for a vulnerable employee within the care sector. Achieved via working with the client in order to ensure that her voice was heard and improper use of the disciplinary process and GDPR were raised. Client also received an apology and felt able to continue the employment.

Case Study 2: Written warning instead of a final warning or dismissal for an employee within the care sector following a patient death which was subsequently found to not be the fault of the employee. The employee’s adherence to procedure was being challenged. Family of the deceased accepting of outcome and appreciative of the care provided by the client towards their family member in the final weeks of their life.

Private Family Law

Case Study 1: Assisting a single father to understand the relevant procedures in relation to obtaining a child arrangements order within an acrimonious separated parental relationship. Child arrangements order by voluntary consent of both parties achieved at first hearing without prolonged court proceedings. 

Case Study 2: Father assisted in acting as a litigant in person securing the return of unsupervised contact despite a barrister’s presentation to court requesting a contact centre within acrimonious private family law proceedings.